When demand rises, so does the cost of handling it
More calls, more inquiries, more waiting, more pressure on the team. Every customer who waits too long or gets no answer is an opportunity or a relationship cooling off.
Conversational voice, fluid and in your brand tone
Voice agents are one of our specialties: we build conversational assistants that talk to your customers naturally and fluidly, with low latency and in your brand voice —the same voice technology behind our product Dialog. And where the written channel fits better, we add chat agents.
Handle voice and chat 24/7
Natural conversations at any time, with no waiting.
Consult your information for real answers
Connected to your CRM, knowledge base and systems, so they answer with data —not generics.
Hand off to a person with full context
When needed, the customer moves to your human team with the conversation and history already in place.
Support that scales with your business
Instant answers any time, no queues
Your team focuses on the cases that add value
You meet rising demand without inflating your structure
Talk to Nora, our voice agent
Want to try it? Click the chat button at the bottom right, allow microphone access and have a real conversation with Nora, the voice agent we built. This is how the experience we design for your customers sounds.
Call us: +34 919 024 626Talk to Nora by phone.
Frequently asked questions
Do they serve my customers 24/7?
Yes. The voice and chat agents serve customers 24/7 with quality and in your brand's tone, also outside business hours.
How are they different from a basic bot?
They hold natural conversations, look up your information to give real answers (not canned replies) and hand off to a person when the situation requires it.
Can they hand the conversation to a person?
Yes. When human intervention is needed, the agent routes to your team without the customer having to repeat everything.
What channels do they work on?
Voice and chat on your website.