Case 01Financial services for individuals
AI sales training
The challenge
A sales team needed to practice real selling and closing conversations, with objective feedback and without depending on a trainer's calendar.
The solution
We deployed Dialog with virtual customers tailored to their operation; each rep trains and receives phase-by-phase evaluation and an improvement plan.
The result
Unlimited, measurable practice and, for the first time, an objective dashboard of each person's performance.
Value model —conservative estimate for a 25-person team— with a return within roughly one quarter; figures calculated on each client's reality.
What changes
- Unlimited, on-demand practice
- Objective phase-by-phase evaluation
- Performance dashboard
- No dependency on trainer schedules
5.0/5 — overall team satisfaction
4.86/5 — sparring realism
4.43/5 — usefulness (“intuitive and easy to use”)
Onboarding ramp shortened — from 3+ months, without depending on a trainer
“It impressed me the first time I experienced it — the precision of the conversation.”