AI sales training
A financial services company for individual customers needed to improve how it trained its sales team to lift new-customer acquisition results — without burning managers' time on roleplays or exposing real customer conversations.
Training the sales team on objections and closing was slow, depended on colleagues' availability for roleplay and didn't cover the full range of real-world situations; practising with real customers put deals at risk.
We rolled out Dialog, a voice-AI training environment where every rep practises the conversations and objections that give them the most trouble — as many times as they need — with instant feedback and a verdict with an action plan, without exposing a single real customer relationship.
Value model —conservative estimate for a 25-person team— with a return within roughly one quarter; figures calculated on each client's reality.
What changes
- Unlimited, on-demand practice
- Objective phase-by-phase evaluation
- Performance dashboard
- No dependency on trainer schedules
“It impressed me the first time I experienced it — the precision of the conversation.”