Train your team for every conversation that matters and measure how they improve
Dialog is the environment where your people practice real conversations —sales, customer service, onboarding, tough or sensitive conversations— with hyper-realistic virtual personas, and you get an objective dashboard of how each one performs.
A conversational intelligence environment to train and measure any human interaction
Dialog is a conversational intelligence environment where your team holds realistic voice conversations with virtual personas tailored to your industry, your company and the scenario that matters. They face the same situations they meet every day —a sales discovery, a complaint, a feedback review, explaining a product under pressure— and, when they finish, receive an objective evaluation and an improvement plan.
It's not a course or a video. It's real, unlimited, measurable practice.
Training on conversational skills doesn't fail because it's expensive — it fails because it's invisible
Manager time
Managers spend hours on coaching that isn't measured.
Slow ramp-up
Every new hire takes months to reach quota.
It fades
What's learned in a course disappears within weeks.
No data
Nobody knows who is improving and who isn't. It's all gut feel.
You're already paying to train your team, whether you know it or not. The question is whether that time and money give you back a measurable team.
See Dialog in action
Four steps. Real conversation, objective evaluation.
Hyper-realistic virtual persona
Pick a scenario; they behave like a real person.
Real voice conversation
They talk, they don't fill in a quiz.
Objective evaluation by phase
The dimensions that matter in your scenario: discovery, listening, pitch, objection handling, close, empathy, tone or protocol.
Improvement plan & dashboard
Strengths, gaps and progress by person and team.
Real performance metrics for every conversation
Practice volume
Skill-by-skill competence
Team coverage
Competence retention
You set the baseline and Dialog gives you the "after". You verify the result; we don't promise it.
Multi-training with tailored dimensions
Each training defines its own evaluation dimensions, tailored to what that program needs to measure. Whether it's a sales call, a customer service interaction, a plant safety procedure, an onboarding or a leadership conversation, each training is assessed against the criteria that matter in that context —not a one-size-fits-all mold— and the system scores every conversation against them, with comparable results.
Sales call
Discovery · Objections · Close
Customer service
Empathy · Resolution · Tone
Plant safety
Protocol · Accuracy · Adherence
Leadership conversation
Clarity · Assertiveness · Emotional handling
Every attempt, a different conversation
A virtual client who always says the same thing gets memorized. With twists, the administrator defines up to four situations for the same training —a main objection, a mood, a piece of context and a need the client won't reveal at first— and Dialog picks a different one on each attempt, without repeating until all of them have come up. Same client; different conversation.
Practice until you pass
The assignment stays open until the person passes or uses up the attempts set by the administrator. Each time, with a new situation.
The same yardstick
Twists change the starting point, not the scoring: every attempt is evaluated against the same indicators, so results stay comparable.
Supervisors see it all
Each attempt with its situation and its score, plus a calibration view to spot a situation that turns out harder than the rest.
The trainee doesn't know the situation before starting: they discover it by talking, just like in a real call.
Train your team in your customer's language
The whole platform —interface and trainings— runs in several languages. Each person uses Dialog in their own language, and each training can be delivered with a native voice agent in the language you choose, with feedback in that same language. Ideal for international teams and for practicing the real conversation with the customer.
Dialog with your company's face
Every client gets their own Dialog, not an account inside a shared platform. From the admin panel, an administrator sets the app name, logo, color and interface style, so your team logs into a tool they recognize as their own. And it all runs on a dedicated environment for your company: your data, your users and your results stay isolated, never mixed with anyone else's.
Train wherever you are, between client visits
The employee
Completes the whole training session from their phone: talks to the virtual client and gets their score and action plan.
The supervisor
Follows the team from their phone: sessions, skills, progress and feedback.
Administration
User setup, trainings and configuration stay on the computer, where a big screen makes it easy.
Nothing to install: just the phone's browser and the same login as always.
Security and privacy, by design
Your data, in the EU
The database, recordings and transcripts are hosted in the European Union.
Voice processing and use of your data
Voice processing is handled by a provider that may process data outside the EU under GDPR safeguards, and we have disabled the use of your information to train models.
Tested agents
Every agent passes an OWASP Top 10 for LLM security checklist (prompt injection, prompt leakage…) before going to production.
Your data is yours
Full portability: you can export and download your users' information and results at any time.
Recording and transcript, in the EU and under your control
You decide what's stored and what's shown: voice recording and the transcript of each session can be switched on or off to fit your privacy policy. And when kept, both recordings and transcripts are hosted in the European Union.
Because an agent that talks with your teams and your customers has to be reliable and respectful with data, not just capable.
Dialog assessments are for training purposes and are not used to make employment decisions.
It's not a training cost — it's an investment with measurable return
Your training capacity delivers more per euro spent
Your managers get their time back
Every new hire reaches full performance faster
Better outcomes in the conversations that matter
"For a 25-person team whose job is talking to customers, our conservative model estimates a return within roughly one quarter. We'll calculate the exact numbers with you in the demo."
For any team whose work depends on conversations
Dialog adapts to any sector, from mid-sized teams to large organizations. Where it's most proven today is in demanding sales environments —financial services for individuals, banking, onboarding of new sales reps— and the same engine trains any other critical conversation: customer service, onboarding, HR, leadership or compliance.
Sales teams (proven case)
Customer service & complaints
Onboarding & training reinforcement
HR, leadership & compliance
Dialog is a voice platform to realistically simulate any human interaction that matters
What you've just seen trains sales teams, but Dialog's engine is the same for any high-value conversation: a hyper-realistic virtual person your people practice with by voice, and an objective evaluation of how they do it. You choose the scenario and what to measure; Dialog provides unlimited practice and the data.
Sales
ProvenDiscovery, objections and closing with demanding virtual customers.
Measures: skill by phase, new-hire ramp and skill retention.
Customer service
ConfigurableAngry customers, complaints, retention.
Measures: empathy, resolution, protocol and tone.
HR · Onboarding & training reinforcement
ConfigurableSo what's learned in a course doesn't evaporate: it's practiced afterwards.
Measures: real skill retention at 30/60 days, not attendance.
Leadership & difficult conversations
ConfigurableFeedback, performance reviews, conflict.
Measures: clarity, assertiveness and emotional handling.
Product knowledge & compliance
ConfigurableExplaining the product or following the rules under conversational pressure.
Measures: accuracy, handling doubts and adherence.
Is there a critical conversation in your company that no one practices or measures today? Dialog can probably simulate it. Tell us in the demo.
Request a demoProduction technology, not a promise
Dialog has already run in real pilots —starting with sales teams— and is built on production technology: low-latency voice agents, automatic evaluation and a results dashboard, ready for any conversational scenario you want to train. The best way to check it is to see it in action.
Frequently asked questions
What is Dialog?
An AI conversational training platform: your team practices real conversations with hyper-realistic virtual personas tailored to your sector and to the scenario that matters —sales, customer service, onboarding, tough conversations…— and every session returns measurable performance data.
What teams does it help?
Any team whose work depends on human conversations: sales, customer service, HR, onboarding, leadership, compliance. They practice with no risk, ramp up faster and improve with objective feedback instead of subjective impressions.
What metrics does it return?
Each conversation returns an objective view of how the person performed in the trained scenario, so people improve with data instead of impressions.
What use cases does it cover?
Sales is the most proven case, but Dialog works for any high-value human interaction: customer service, onboarding and training reinforcement, leadership and tough conversations, product knowledge and compliance.
Does the virtual client always say the same thing?
No. Each training can have up to four twists: different starting situations for the same client (main objection, mood, context and a need they won't reveal at first). A different one comes up on each attempt, so the conversation can't be memorized, and all of them are scored against the same indicators.