A product by Digital Transformations

Train your team for every conversation that matters and measure how they improve

Dialog is the environment where your people practice real conversations —sales, customer service, onboarding, tough or sensitive conversations— with hyper-realistic virtual personas, and you get an objective dashboard of how each one performs.

What Dialog is

A conversational intelligence environment to train and measure any human interaction

Dialog is a conversational intelligence environment where your team holds realistic voice conversations with virtual personas tailored to your industry, your company and the scenario that matters. They face the same situations they meet every day —a sales discovery, a complaint, a feedback review, explaining a product under pressure— and, when they finish, receive an objective evaluation and an improvement plan.

It's not a course or a video. It's real, unlimited, measurable practice.

Dialog session
Virtual customer · Private banking
Live
Customer
"I'm not sure I want to switch banks right now…"
Sales rep
"I understand. What's making you hesitate at this point?"
92
Discovery
78
Objection
85
Close
The problem

Training on conversational skills doesn't fail because it's expensive — it fails because it's invisible

Manager time

Managers spend hours on coaching that isn't measured.

Slow ramp-up

Every new hire takes months to reach quota.

It fades

What's learned in a course disappears within weeks.

No data

Nobody knows who is improving and who isn't. It's all gut feel.

You're already paying to train your team, whether you know it or not. The question is whether that time and money give you back a measurable team.

See Dialog in action

How it works

Four steps. Real conversation, objective evaluation.

01

Hyper-realistic virtual persona

Pick a scenario; they behave like a real person.

02

Real voice conversation

They talk, they don't fill in a quiz.

03

Objective evaluation by phase

The dimensions that matter in your scenario: discovery, listening, pitch, objection handling, close, empathy, tone or protocol.

04

Improvement plan & dashboard

Strengths, gaps and progress by person and team.

What you measure

Real performance metrics for every conversation

app.dialog/panel
Dialog dashboard: team KPIs and skills radar

Practice volume

Skill-by-skill competence

Team coverage

Competence retention

You set the baseline and Dialog gives you the "after". You verify the result; we don't promise it.

Multi-training

Multi-training with tailored dimensions

Each training defines its own evaluation dimensions, adapted to what that program needs to measure. Whether it's a sales call, a customer-service interaction, a plant-floor safety procedure, an onboarding or a leadership conversation, each training is scored on the criteria that matter in that context —not a single mold— and the system rates every conversation against them, with comparable results.

Sales call

Discovery · Objections · Close

Customer service

Empathy · Resolution · Tone

Plant-floor safety

Protocol · Accuracy · Adherence

Leadership conversation

Clarity · Assertiveness · Emotional handling

Multi-language

Train your team in your customer's language

The whole platform —interface and trainings— works in multiple languages. Each person uses Dialog in their own language, and each training can be delivered by a native voice agent in the language you choose, with feedback in that same language. Ideal for international teams and for practising the real customer conversation.

English Español Français …and more
Security & privacy

Security & privacy by design

Your data, in the EU

All information is hosted and processed on infrastructure located in the European Union.

No retention on AI platforms

The language- and voice-model providers we use don't store or train on your information: data is brought back to our systems in the EU.

Tested agents

Every agent goes through an OWASP Top 10 for LLM security checklist (prompt injection, system-prompt leakage…) before going live.

Your data is yours

Full portability: you can export and download your users' information and their results at any time.

Because an agent that talks to your teams and your customers has to be trustworthy and respectful with data, not just capable.

The value

It's not a training cost — it's an investment with measurable return

Your training capacity delivers more per euro spent

Your managers get their time back

Every new hire reaches full performance faster

Better outcomes in the conversations that matter

"For a 25-person team whose job is talking to customers, our conservative model estimates a return within roughly one quarter. We'll calculate the exact numbers with you in the demo."

Who it's for

For any team whose work depends on conversations

Dialog adapts to any industry and size, from a small team to a large organization. Where it's most proven today is in demanding sales environments —financial services for individuals, banking, onboarding of new sales reps— and the same engine trains any other critical conversation: customer service, onboarding, HR, leadership or compliance.

Sales teams (proven case)

Customer service & complaints

Onboarding & training reinforcement

HR, leadership & compliance

Beyond sales

Dialog is a voice platform to realistically simulate any human interaction that matters

What you've just seen trains sales teams, but Dialog's engine is the same for any high-value conversation: a hyper-realistic virtual person your people practice with by voice, and an objective evaluation of how they do it. You choose the scenario and what to measure; Dialog provides unlimited practice and the data.

Sales

Proven

Discovery, objections and closing with demanding virtual customers.

Measures: skill by phase, new-hire ramp and skill retention.

Customer service

Configurable

Angry customers, complaints, retention.

Measures: empathy, resolution, protocol and tone.

HR · Onboarding & training reinforcement

Configurable

So what's learned in a course doesn't evaporate: it's practiced afterwards.

Measures: real skill retention at 30/60 days, not attendance.

Talent acquisition & screening

Configurable

Candidates face a real on-the-job scenario, not a theory test.

Measures: an objective, comparable readout before hiring.

Leadership & difficult conversations

Configurable

Feedback, performance reviews, conflict.

Measures: clarity, assertiveness and emotional handling.

Product knowledge & compliance

Configurable

Explaining the product or following the rules under conversational pressure.

Measures: accuracy, handling doubts and adherence.

Is there a critical conversation in your company that no one practices or measures today? Dialog can probably simulate it. Tell us in the demo.

Request a demo
It's real, and already running

Production technology, not a promise

Dialog has already run in real pilots —starting with sales teams— and is built on production technology: low-latency voice agents, automatic evaluation and a results dashboard, ready for any conversational scenario you want to train. The best way to check it is to see it in action.

app.dialog/login
Dialog sign-in screen
Real app in production · user sign-in
app.dialog/panel
Supervisor dashboard with KPIs and skills radar
Supervisor panel · KPIs and competency radar
app.dialog/admin
Admin panel with adoption metrics
Administration · adoption & usage metrics
Request a demo
FAQ

Frequently asked questions

What is Dialog?

An AI conversational training platform: your team practices real conversations with hyper-realistic virtual personas tailored to your sector and to the scenario that matters —sales, customer service, onboarding, tough conversations…— and every session returns measurable performance data.

What teams does it help?

Any team whose work depends on human conversations: sales, customer service, HR, onboarding, leadership, hiring, compliance. They practice with no risk, ramp up faster and improve with objective feedback instead of subjective impressions.

What metrics does it return?

Each conversation returns an objective view of how the person performed in the trained scenario, so people improve with data instead of impressions.

What use cases does it cover?

Sales is the most proven case, but Dialog works for any high-value human interaction: customer service, onboarding and training reinforcement, talent screening, leadership and tough conversations, product knowledge and compliance.

See how your team trains for every conversation that matters